About the Role We are looking for a motivated and detail-oriented Entry-Level IT Support Technician to join our on-site team. This position is perfect for someone beginning their career in IT who wants to gain hands-on experience in a fast-paced, professional environment. As part of the IT department, you will play a key role in supporting day-to-day technology needs for our employees, ensuring smooth operations across desktops, laptops, and business applications. Key Responsibilities * Configure and deploy desktops, laptops, and related hardware for new and existing employees. * Assist new hires with initial login, system setup, and access to required applications. * Perform password resets and basic account troubleshooting. * Provide first-line technical support for end-user issues, escalating to higher-level staff when needed. * Maintain accurate documentation of completed work and system changes. * Ensure all work follows company IT standards, security policies, and procedures. Qualifications * Basic knowledge of Windows operating systems, user accounts, and common applications (Microsoft 365, web browsers, etc.). * Strong troubleshooting and problem-solving skills. * Excellent communication and customer service abilities. * Ability to work on-site, support multiple users, and manage time effectively. * High school diploma or equivalent required; some college coursework or certifications in IT preferred (CompTIA A+, IT Fundamentals, etc.). What We Offer * Hands-on IT experience with opportunities for growth. * Supportive team environment with training and mentorship. * Competitive pay and benefits package. * A chance to be part of a growing company and contribute to its success.
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