Sr. IT Manager Job at LaSalle Network, Morton Grove, IL

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  • LaSalle Network
  • Morton Grove, IL

Job Description

We’re partnering with a growing organization to hire a Sr. Manager, Help Desk who isn’t afraid to roll up their sleeves. This Sr. Manager, Help Desk will lead from the front—owning escalations, guiding a team and driving structure across a complex hybrid environment. If you’re a builder, a fixer and a leader, this Sr. Manager, Help Desk role is your next move.


What You’ll Do:

  • Serve as a hands-on Sr. Manager, Help Desk supporting daily operations
  • Lead and develop a team of IT support professionals
  • Standardize processes and improve service delivery
  • Manage and coordinate efforts across multiple MSP partners
  • Support Nutanix, on-prem and cloud-based environments
  • Contribute to Azure migration and IT modernization efforts


What’s Needed?

  • Prior experience as a Sr. Manager, Help Desk or IT support leader
  • Strong technical background across hybrid infrastructures
  • Experience with MSP oversight and vendor management
  • Ability to thrive in evolving, fast-paced environments
  • Strong problem-solving and communication skills


What’s in It for Me?

  • $120K–$150K base salary
  • Direct impact on IT strategy and operations
  • Opportunity to modernize systems and processes
  • Stable, growing organization with long-term potential
  • Leadership role with autonomy and influence
  • Compensation: 
  • Benefits: Medical, dental, vision, 401k, PTO
  • Location: Morton Grove, IL
  • Work Model: Fully onsite (Monday through Friday)

If you’re a Sr. Manager, Help Desk ready to lead and build at the same time, we want to hear from you.


#DICE

#LI-JH3

Job Tags

Permanent employment, Monday to Friday

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