Job Description
Overview:
Our security team is tasked with keeping the park safe for guests and employees. Our seasonal security team members patrol the parking lots, monitor metal detection, and monitor the park. Creating a fun and safe experience for all! Must be available to work Thursdays and Sundays.
Responsibilities:
Essential Duties and Responsibilities:
- Interact with guests, fellow team members, leads, and supervisors on a daily basis. Work with a diverse team. Cooperate with all team members and Park management.
- Patrol Park property on foot and maintain a presence in the facility.
- Communicate effectively with guests by being able to answer general park questions and give directions. Proactively approach guests to offer assistance, recommendations, or conversation.
- Represent the Security department at all times by being professional, friendly, and proactive with all guests and employees.
- Ensure guest safety and satisfaction in their stay at Six Flags by correcting and/or reporting safety concerns and guest concerns according to department policy.
- Rapid response to any emergency situations in accordance with department policy and/or at the direction of department management.
- Keep all information and documents confidential.
- Assist with Park and unit cleaning as needed/directed.
- Complete departmental reports in a timely and accurate fashion according to departmental policy.
- Assist guest with problem solving and Park policy interpretations.
- Work fixed posts designed to monitor guest entry, queue lines, backstage gates, and the parking lots/tolls.
- Monitor and screen guests and/or team members via metal detection. Enforce prohibited items and dress code policies
- Monitor and enforce adherence to Park policies relating to line-jumping, smoking, and behavior.
- Monitor and use portable radio and learn radio ten codes.
- Direct vehicle traffic safely by using proper hand signals.
- Work in and around toll booth safely.
- Operate hand-held electronic device used to scan passes with parking to verify the validity of the pass.
- Resolve guest situations/concerns that may arise on a daily basis in a calm and professional manner.
- Use and operate Park equipment safely and correctly.
- Maintain all job duties and responsibilities in outdoor weather conditions- regularly exposed to direct sunlight, wet humid conditions, extreme cold, and extreme heat for long periods.
- Adhere to all Park policies pertaining to breaks taken, length of shift, and types of work performed. Accurately record all shift and break times by using the Park's labor tracking system.
Qualifications:
Skills and Qualifications:
- Must be at least 18 years or older.
- Must have a valid drivers license.
- Strong written and verbal communications.
- Willing to actively engage guests. Outgoing and friendly personality.
- Must be comfortable using a phone, radio, and computer.
- Capable of standing at a fixed position for extended periods of time.
- Capable of working outdoors in various weather conditions as mentioned above.
- Ability to handle moderate levels of stress related to high workload.
- Must be able to work around a metal detector.
- Safety awareness and general housekeeping.
- Must have a reliable form of transportation.
- Available to work flexible hours, weekends, and holidays. MUST be available to work Thursdays and Sundays.
- Must be professional, self-motivated, and have an enthusiastic attitude.
- Must have strong teamwork skills and ability to work with others.
- Must possess strong work ethic and ability to multi-task.
- Must be able to stand/walk up to 8 hours at a time.
- Must be able to walk up to 5 miles over various surfaces.
- Must be able to lift 25 lbs. consistently.
Job Tags
Seasonal work, All shifts, Flexible hours, Shift work