Job Description

Payments Fraud Analyst

We’re partnering with a growing financial institution seeking an experienced Payments Fraud Analyst to join their Central Operations team. This is a highly visible role focused on protecting the bank and its clients from fraud across multiple payment channels including wires, ACH, debit cards, checks, and digital payments.

This is not an entry-level fraud role. The team is looking for someone who understands payment fraud operations deeply, can identify fraud trends and suspicious activity quickly, and has experience making real-time decisions to mitigate risk and prevent losses.

What You’ll Be Doing

• Monitor and investigate suspicious activity involving:

  • Wire transfers

  • ACH transactions

  • Debit card fraud

  • Check fraud

  • Zelle and other digital payment platforms

• Review and resolve fraud alerts, suspicious transactions, and exception items

• Make timely decisions to release, restrict, return, or escalate transactions based on fraud risk

• Identify fraud patterns, anomalies, and emerging threats

• Manage Regulation E claims and dispute investigations

• Create and maintain fraud rules, filters, and monitoring controls within fraud systems

• Track fraud losses, trends, and operational metrics

• Assist with fraud reporting, audits, and operational improvements

• Support debit card operational functions including travel exemptions and fraud-related restrictions

What They’re Looking For

• 5+ years of banking or credit union operations experience with strong fraud exposure

• Hands-on experience with:

  • ACH fraud

  • Wire fraud

  • Debit card fraud

  • Check fraud

  • Reg E claims and disputes

• Strong understanding of payment systems and fraud prevention processes

• Experience investigating fraud cases and making independent fraud decisions

• Ability to identify trends and recommend fraud mitigation strategies

• Experience with fraud monitoring platforms such as NICE Actimize, EnFact, Fiserv Premier, or similar systems is highly preferred

Ideal Background

This role is a strong fit for someone currently working as a:

• Fraud Analyst

• Fraud Operations Specialist

• Electronic Fraud Specialist

• Deposit Operations/Fraud Specialist

• Payments Risk Analyst

• Senior Fraud Specialist

Why This Opportunity

• Broad exposure across all payment channels

• Ability to influence fraud controls and operational processes

• Stable and growing institution

• High-impact role with visibility across operations and risk management

• Opportunity to work in a collaborative, team-oriented environment

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