Job Description

Job Responsibilities:

• Evaluate primary care, acute, chronically ill, and transitional care patients, in addition to providing healthcare education and counseling, and disposition planning for our patients ranging in age 18 months and above
• Provide patient counseling; inclusive of pregnancy prevention, STI Prevention/safer sex practices, contraceptive care counseling and medication management
• Educate patients on health maintenance and respond to patient care inquiries
• Document all patient care within an EHR according to Clinic policies and procedures
• Provide care and coordination of our patients with internal and external colleagues, including the broader patient centered medical home, ensuring the highest standard of care is always provided for all patients and
• Effectively work within a patient care team, including fellow Providers, Collaborative Physicians, paraprofessionals, Pharmacists and other members of the health care team
• Delivery excellent customer service
• Seeking to increase patient engagement and satisfaction through integration of feedback from patients, management, and professional colleagues
• Focuses consistently on the patient to create a warm and welcoming environment
• Tailor communication style to effectively influence quality outcomes and patient needs
• Collaborate with pharmacy and front store colleagues to provide complete patient experience
• Maintain patient confidentiality in accordance with PHI and HIPAA standards
• Resolve conflict using appropriate management techniques
• Cultivate and maintain positive relationships among practice employees, Health colleagues and external partners
• Reprioritizes continually throughout the day to fulfill patient and business needs
• Support the overall patient experience, by effectively managing clinical and non-clinical duties as well as patient expectations
• Quickly adopt new service offerings and patient care models
• Adhere to the core values of Health Clinic in all communications and interactions
• Assist with hiring, development, and evaluation of Practice employees
• Complete necessary tasks for clinic operations, including but not limited to taking inventory, following up on lab results, receiving incoming phone calls, ordering supplies and maintaining clinic cleanliness
• Remain accountable to managing business needs including, but not limited to, budget, payroll, inventory, billing insurance, and payment collection
• Own the success of your practice through implementation of the clinic level business plan designed to meet identified business goals
• Assure complete and accurate payment for services through comprehensive documentation in the patient chart, verification of payment method (insurance, cash or combination) for each visit, and collection of payment as directed by the EMR
• Complete revenue cycle managements tasks including collecting payment at time of service for all visits and preparing nightly deposits.
• Work independently, prioritize and solve problems, take initiative, and advocate for their patients and their practice
• Actively participate in professional development through professional groups, committees within the organization and/or additional external experiences
• Maintain self-awareness and professionalism of individual actions and how they impact the clinic, practice, and healthcare industry
• Continuing education, including what is required to maintain employment at Clinic, is the responsibility of the provider.

Skills:

• Application for DEA number is required at the time of offer acceptance
• Bilingual (Spanish/English) candidates are highly preferred for this location.

Education/Experience:

• Completion of master’s degree level Family Nurse Practitioner with current National Board Certification and State of Employment license to practice in the Advanced Practice role required.

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