Job Description

At TA Services, we don’t just move freight – we move business forward. Since 1986, we’ve been delivering peak performance for our customers through our Freight Brokerages, Managed Transportation, Warehousing & Fulfillment, Mills Services, and Cross-Border Logistics.

What sets us apart? Our people! At TA, culture isn’t an afterthought – it’s a competitive advantage. We’re intentional about building a workplace where you’re supported, challenged, and equipped to grow. From day one, you’ll get the tools, training, and trust to unlock your full potential.

We believe when the right people live the right values, there’s no limit to what we can achieve. If you’re driven, collaborative, and ready to win, you’ll fit right in.

Here’s what drives us:

· People First – We lead with care, connection, and respect.
· Service – Our customers, carrier partners, and team members deserve nothing less than excellence.
· Safety – Built into every move we make.
· Results – High standards. Real outcomes.
· Innovation – We push boundaries and never settle.

Sound like the kind of team you want to be part of? Let’s take a closer look at the role

Job Description

Key Responsibilities

• Support the configuration, monitoring, and troubleshooting of network infrastructure, including Fortinet firewalls, VPNs, and security policies.
• Administer and maintain Cisco Meraki switching and wireless environments, including VLAN management and connectivity troubleshooting.
• Monitor network performance and alerts; identify, troubleshoot, and escalate issues such as outages, latency, and connectivity disruptions.
• Perform firmware updates, patching, and assist with change management procedures across network devices.
• Maintain accurate network documentation and support hybrid connectivity between on-premises systems and cloud environments (e.g., Microsoft Azure).

Days and Shift Information

• Full-time position
• Standard business hours with occasional after-hours support
• Participation in an on-call rotation for network support and incident response

Work Environment

• Office-based or hybrid work environment depending on business needs
• Collaborative team setting within the TechOps/IT department
• Fast-paced environment supporting a multi-site enterprise network infrastructure

Qualifications

Education

• Bachelor’s degree in Information Technology, Network Engineering, Computer Science, or a related field preferred
• Equivalent hands-on experience or relevant certifications may be considered in place of formal education

Experience

• 1–3 years of experience in a network support, IT support, or similar technical role
• Foundational knowledge of networking concepts such as TCP/IP, VLANs, routing, switching, and DNS
• Exposure to or experience with Fortinet firewalls and/or Cisco Meraki environments preferred
• Familiarity with Microsoft Azure or other cloud platforms is a plus
• Experience with network monitoring tools, documentation practices, and basic troubleshooting methodologies

Personality Traits

• Eager to learn with a strong sense of curiosity about systems and networking
• Hands-on and proactive, with a willingness to take ownership of assigned tasks
• Detail-oriented and disciplined in following processes and maintaining documentation
• Strong problem-solving mindset with the ability to ask thoughtful questions
• Reliable team player with clear communication skills and a collaborative approach

Additional Information

Pay / Benefits / Perks

• Pay rate: $85,000 
• Paid Time Off: Accrue up to five days of PTO in the first year; two weeks of vacation plus one week of PTO accrued upon first anniversary.
• Health & Insurance: Medical, Dental, Vision, Life Insurance, and Disability coverage.
• Additional Benefits: Doc-On-Demand, Tuition Reimbursement, Paid Volunteer Day, and Employee Assistance Program.

All your information will be kept confidential according to EEO guidelines.

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