As one of DoorDash's core operations teams, Customer Experience and Support Operations, ensures that when there are bumps in the last mile, there's always someone there to help make things right. Our team designs and manages DoorDash's large and growing global network of support centers to create the best customer experiences, with the ultimate goal of delivering an outstanding customer experience as reliably as possible.
We are looking for Merchant Experience Partners to partner with our highest-value merchants to help solve their most pressing issues and provide the opportunity to improve their overall merchant experience as we continue to increase our last-mile logistics platform.
As a Merchant Experience Partner, you will play a crucial role within the Merchant Experience team by providing our merchants with a direct contact for all of their support needs and focusing your efforts on ensuring overall Merchant success on the DoorDash platform. You will build long-lasting relationships with our Merchants through excellent customer service and strategic problem-solving.
Not only will you partner with our Merchants, but you will work with Account Owners and own a book of business as their support contact. You will be a part of a program to shape support as a differentiator in the marketplace through high-quality, white-glove service.
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
If you need any accommodations, please inform your recruiting contact upon initial connection.
...QNXT Data Engineer Duration: 6-Month Contract (Potential Extension) Location: Remote Overview: The client is transitioning from AMISYS to QNXT and is seeking a Data Engineer with expertise in QNXT data structures, Azure Data Factory, ETL/ELT processes...
NTU-SBF Centre for African Studies (CAS), which is overseen by CAS Advisory Board, is a trilateral platform with government,business and academia to promote knowledge and expertise on Africa among Asian businesses and policymakers, to acceleratethe creation of deeper...
We are looking for a Tow Truck Driver, preferably experienced but not necessary, to join our team! The right candidate will be able to drive a passenger car, truck, medium duty and semi truck towing. We would ideally want someone with a CDL but will train someone from...
...applicants to join their team located in Gonzales, LA business office. Ralph Sellers Auto Group offers long-term stability fostered by... ...expertise in the auto industry* Full benefits package medical, dental, vision, 401(k)* Paid time off and holidays* Opportunity...
...for gameplay experience in online gaming. We have been a global developer and publisher of digital entertainment since 2009 and are committed... ...Minimum Requirements Strong experience building modern UIs (web or desktop) using frameworks such as React, Vue, or similar...