Job Description

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:

• EAT authentic Italian food at our restaurants, cafés and to-go counters
• SHOP a selection of high-quality Italian, local and homemade products
• LEARN through our classes and our team’s product knowledge

Job Description

At Eataly, this position is referred to as a "Front End Sales Associate”. The Front End Sales Associate handles payments and ensures accurate accounting of all transactions, collections and disbursements for online orders. Reports to the Front End Manager.

• Selects and scans items, using a handheld mobile device, for orders placed
• Provides clients with information and help on products
• Responds to questions regarding items, such as fashion products
• Confirms orders and enquires into additional requirements
• Locks customers’ orders and provides them with delivery timelines
• Handpicks items on customers’ lists in the correct order
• Ensures orders are complete and properly placed into carts
• Runs items through the checkout counter and pays for them through cash or credit/debit cards
• Packs orders for customers
• Collects cash, checks or charge payments from guests and provides change and charge vouchers if needed
• Verifies accuracy of cash bank by counting cash, checks and charge payments at end of shift
• Obtains and reviews information regarding price changes
• Verifies employee discounts, returns, exchanges and voids with the assistance of the manager or shift lead
• Returns carts and baskets to their central distribution areas, takes back go-backs/damages, fixes displays, helps restock, and supports team members
• Possible rotations to other stations such as our Bakery or Fresh Pasta counters
• Performs other duties as required or assigned

Qualifications

• Basic math and cash-handling skills
• Basic knowledge of the functions of cash registers
• Personal shopping experience preferred
• High school graduate or equivalent preferred

Additional Information

Benefits and Perks

• Medical, Dental, Vision Insurance
• Paid Time Off
• Paid Parental Leave
• 401K with match or RRSP
• Bonus program
• Free family meal daily
• Discounts at Eataly
• Classes on products and Italian cuisine
• Referral bonus program
• and more!

Compensation: The base pay for this position is $17 per hour. 

Eataly is an equal employment opportunity employer. It is the Company’s policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws. Eataly also prohibits harassment of applicants and employees based on any of these protected categories. It is also Eataly’s policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.

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