Job Description

The Crew Communications Specialist supports internal communications between the Restaurant Support Office (RSO) and Restaurant Operators by drafting coordinating and delivering clear timely and engaging content. This role partners closely with Crew Resources Compensation Benefits and cross-functional teams to ensure accurate communication of programs updates and initiatives. This role also collaborates with the internal Communications team to drive Crew engagement through the 1LV Crew app and other internal channels.

Your Impact and Responsibilities:

• Draft edit and deliver internal communications that support business initiatives programs and operational updates
• Serve as a point of contact for Crew Resources department to collaborate on planning and drafting of upcoming communications needs
• Collaborate with the internal Communications team to support Crew engagement strategies and contribute content for the 1LV Crew app LinkedIn and other channels
• Proofread and fact-check communications to ensure accuracy clarity and consistency with brand and tone standards
• Maintain high-quality standards across written materials including job aids guides manuals and training-related content
• Manage and respond to requests submitted through the Communications inbox ensuring timely follow-up and completion

Qualifications :

Required Qualifications:

• 2 years of professional communications experience with an emphasis on internal field or employee communications
• Bachelors degree in Communications Journalism English or a related Field
• Strong writing editing and proofreading skills with the ability to adapt tone for diverse audiences
• Demonstrated ability to create engaging modern content for digital and mobile communication platforms
• Proficiency in Microsoft Office (Word Excel PowerPoint Outlook)
• Ability to manage multiple projects and deadlines while maintaining attention to detail and quality
• Ability to work independently and collaboratively across cross-functional teams

Additional Information :

All your information will be kept confidential according to EEO guidelines.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Remote Work :

No

Employment Type :

Full-time

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